Occasionally goods can be lost or, despite protective packaging, damaged in transit. If your order does not reach you in good condition within a few working days of receiving the order dispatched email, please let us know so we can take appropriate action to ensure you get your seeds etc.
Many factors such as the growing medium or extreme or very variable weather conditions can affect the performance of seeds. If you have a concern or comment about any of our products, please contact us by email through the website. We will be happy to discuss the matter with you.